Privacy Policy

North Shore Auto Repair – Privacy Policy for SMS Notifications

Last Updated: August, 15, 2025

1. Information We Collect

When you book an appointment with North Shore Auto Repair (online, in-person, or by phone), we collect:

Your name
Phone number
Vehicle information
Appointment details (date, time, and service requested)

2. How We Use Your Information

We use your phone number solely to send:

Appointment reminders and confirmations
Updates about your scheduled service (e.g., cancellations, rescheduling)

We do not sell, share, or rent your personal information to any third party.

3. SMS Consent

By checking the consent box on our booking form, you agree to receive SMS messages related to your appointments. Message & data rates may apply.

You can opt out at any time by replying STOP to any message.
For help, reply HELP or contact us at 236.818.8839
Your consent is not a condition of purchase.

4. Data Storage

Your consent, name, and phone number are stored securely in our booking system (Google Calendar) along with your appointment details.

5. Your Rights

You have the right to:

Withdraw your consent at any time
Request access to the information we store about you
Request deletion of your data (unless required for legal or operational purposes)

6. Contact Us

If you have questions about this policy or your data, contact us at:
North Shore Auto Repair
234 East Esplanade, North Vancouver, BC, V7L1A3
Phone: 236.818.8839
Email: northshoreautorepair1@gmail.com